Terms and Conditions
The student and parents agree not to reproduce or show to any other person, in whole or in part, any of the test review or counselling materials distributed by Holistic Learning Education Limited without the prior written consent of Holistic Learning Education Centre. The foregoing prohibition includes without limitation the disclosure of any information, written or oral, obtained from Holistic Learning Education Centre instructors or personnel.
Holistic Learning Education Centre reserves the right to refuse the admission of any student whi, in its opinion, is detrimental to the general welfare of the school.
Holistic Learning Education Centre reserves the right to discontinue a student’s enrolment at any time for poor attendance, non-payment or underpayment of tuition, disruptive behavior, or any behavior that is disrupting of the school operations or other students’ learning.
Holistic Learning Learning Education Centre operates a “first-come first-serve” and confirmation-by-payment policy in allocating teaching schedules and reserves the right to release any reserved lessons that have only been verbally confirmed or have passed confirmation deadline. Full payment must be received prior to the indicated deadline.
The lessons at the given times, there will be no additional re-scheduling or refund for the lessons. At Holistic Learning Education Centre, we assign small-class setting to guarantee the teaching and learning quality. Lesson Reservations To ensure your enrolment and schedule confirmation for any courses or lessons, please settle your payment 48 hours prior to the start date or confirmation deadline.
Students MUST pay for all lessons before attending class. Should a student come to a lesson before payment.
Holistic Learning Education Centre reserves the right to preclude the student from attending the class.
To avoid such situations, please ensure payment prior to attending the lessons.
Holistic Learning Education Centre reserves the right to change the class teachers for courses/ individual lessons/ private group as seen appropriate without prior notice and to cancel any lesson as deemed necessary.
All cancellations must be made by the authorised person who has an account with Holistic Learning Education Centre. In the case of children taking lessons, it is the parent or guardian who is the client. Students aged below 18 cannot cancel lesson. A signed request from the authorised person is needed before the cancellation can be confirmed.
Clients cannot cancel any confirmed lessons (i.e. when scheduled lessons have been paid). No refund or make-up classes will be offered if a student misses the classes due to personal affairs with the exception of illness with medical certificates as a proof. Parents and students should ensure that the schedule is satisfactory before confirming and paying.
Please let us know as soon as you know you cannot attend a lesson/ course due to illness. If you can provide a medical certificate, your payment for the lesson will be refunded or a make-up class will be scheduled.
Adverse Weather Conditions
Please find attached the bad weather arrangement.
In case of school closure prior to the commencement of a course our school will refund in full the course fee collected to students.
If a course cannot be operated according to the arrangement specified in the fee receipts and students decline the revised arrangements offered by our school, our school will refund in full or a pro-rata basis the course fee collected to students as soon as possible and in any event not later than one month after the students have requested for the refund.
If a course cannot be operated on the date or at the time specified in the course leaflet an student decline the revised arrangements offered by our school, our school will refund in full or an a pro-rata basis the course fee collected to students as soon as possible and in any event not later than one month after the students have requested for the refund.
In case of cessation of a course after its commencement, our school will refund to students the course fee collected on a pro-rata basis as soon as possible and in any event not later than one month after the cessation of the course.
Our school will inform students of the refund arrangements either over the telephone or in writing. For students aged below 18, their parents or guardians can proceed with the refund procedures on behalf of the students.
When processing the refund, our school will not take away the original fees receipts. Upon receipt of the refund at all.
Terms and Conditions of Summer Camp 2021
For Free Trial Lessons
Request of free trial lessons needs to be made at least two working days before the lesson date to allow checking of availability and scheduling time. Holistic Learning Education Centre reserves the right to refuse offering free trial lessons to any request made within two working days of the lesson date.
Class size ranges from one to five for English enrichment programmes and one to three students for others.
Holistic Learning Education Centre assigned available tutors to these trial lessons; hence there wil be variation in the tutors assigned to the same subject. Holistic Learning Education Centre reserves the right to making the final decision on tutor assignment to these lessons. Any free trial lessons confirmed verbally or in writing cannot be cancelled unless the student/ tutor is sick or due to bad weather.
Lesson reservation is non-transferable among students.
There are no free trial lessons available on public holidays.
Upon exceptional circumstances, Holistic Learning Education Centre reserves the right to cancel any confirmed free trial lesson within one working day of the lesson date.
Regular students refer to student who take at least one lesson per week fro am month, or those who have paid for one lesson per week for a month at Holistic Learning Education Centre.
Students need to like Holistic Learning Education Centre Ig Page and send the screenshot photo by email to email@example.com or directly show to our customer server officers as verification before enjoying this promotion.
Holistic Learning Education reserves the right to make final decision and explanation of the details of this promotion.
For Referral Discount
Any existing students of Holistic Learning Education Centre are eligible to enjoy this discount When the referred student first contacts Holistic Learning Education to request lessons, he/she should state the name of the existing student who referred him/her to Holistic Learning Education Centre. Otherwise it will not be regarded as a referral.
Referrals cannot be back-traced once the referred student has confirmed his/her first lesson. A referral is considered successful when the referred student takes two or more paid lessons, each of at least one hour, at Holistic, in a period of 30 consecutive days.
The existing student will be awarded a free lesson for each successfully referral.
The one hour free lesson can be used on or before 15th May 2021.
There will be no cash refund for unredeemed store credit.
Referral rewards are not applicable with other promotion discounts on the same lessons
Student need to like Holistic Learning ig Facebook/ Instagram/ subscribe Youtube Channels
Holistic Learning Education Centre reserves the right to make the final decision and explanation of the details of this promotion.